How to manage customer expectations in the time of COVID-19
Date and Time
Thursday Jul 16, 2020
11:00 AM - 12:00 PM EDT
Thursday, July 16, 2020 from 11:00 a.m. ET - 12:00 p.m.
Location
WebEx, https://www.risbdc.org/workshop.aspx?ekey=70400016
Fees/Admission
Free
Contact Information
Alaina
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Description
This seminar will give you tactics to manage customer expectations in person and online while including an overview of current and future environments doing business in the COVID-19 world. Along with this, you will also learn tactics to effectively manage situations and case studies of Rhode Island businesses. Presented by Ann Marie van den Hurk, APR - Founder, Mind The Gap Cyber, LLC. where she brings twenty-five years of management experience having lead IT, operations, and communications departments.
